Program Overview
This program enables participants to explore how AI is seamlessly integrated into everyday business tools to improve productivity, collaboration, and decision-making. Blending conceptual understanding with situational awareness, real-world examples, and interactive simulations, it highlights how AI can reshape sales, finance, HR, operations, and strategic functions(customized accordingly). Participants will engage with practical use cases—ranging from automating repetitive tasks and generating insights to enabling data-driven forecasting and customer engagement—while also understanding governance, adoption, and responsible use. The course ensures that learners walk away with both strategic clarity and function-specific applications they can immediately deploy.
Features
- Translate AI capabilities into practical, function-specific workflows that deliver measurable value
- Enhance decision-making through intelligent insights, automation, and predictive analysis
- Analyze case studies to connect conceptual AI knowledge with real-world business challenges
- Apply governance and adoption practices for responsible and scalable AI deployment
Target audiences
- Professionals across business functions who rely on digital platforms for execution and decision-making.
Curriculum
- 8 Sections
- 33 Lessons
- 2 Days
- The AI Landscape in Microsoft4
- 1.1Conceptual understanding of AI & GenAI inside Microsoft ecosystem
- 1.2Key platforms: Copilot, Azure AI, Power Platform, Dynamics 365 AI, Microsoft Fabric
- 1.3Key Terms: LLMs, prompt engineering, grounding, context window, RAG
- 1.4Exercise: Build a mind-map of where Microsoft AI fits into your business workflows
- Microsoft 365 Copilot – Productivity Re-imagined4
- 2.1AI embedded in Word, Excel, Outlook, Teams, PowerPoint
- 2.2Automating repetitive tasks → emails, meeting notes, document summaries
- 2.3Situational use cases (Sales Ops → auto-generated proposals; Marketing → AI-assisted pitch decks; HR → policy drafts & job descriptions)
- 2.4Exercise: Hands-on prompt engineering in Word/Excel for role-based scenarios.
- AI in Power Platform – From Data to Decisions5
- 3.1Power BI + AI Insights: natural language queries, trend forecasting, anomaly detection
- 3.2Power Automate with AI Builder: intelligent workflows, approvals, document processing
- 3.3Power Apps: embedding cognitive services
- 3.4Case studies: BI dashboards with GenAI, automated invoice processing
- 3.5Simulation: Participants build a mini AI-driven workflow (approval automation or report generation)
- AI in Teams & Collaboration Tools4
- AI in Azure Ecosystem4
- AI in Dynamics 365 – Function-Specific Applications5
- Governance, Risks & Adoption Playbook5
- Capstone Simulation – AI in My Function2
Instructor
