Curriculum
- 5 Sections
- 24 Lessons
- 1 Day
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- Dispatch Planning – Scope & Challenges5
- 1.1Concepts: Dispatch triggers (production/warehouse), delivery windows, cut-off times
- 1.2Key Terms: Forward Dispatch Planning, Drop Sequencing, Multi-leg Dispatch, Last Mile
- 1.3Situational Case: Missed cut-offs at regional depots in a consumer durables firm
- 1.4Real-life Insight: How a pharma distributor reduced SLA misses by fixing dispatch windowing
- 1.5Quick Quiz: Identify & label inefficiencies in a sample dispatch flowchart
- Load Optimization Fundamentals5
- 2.1Concepts: Load factor, cube/weight balance, truckfill metrics, multi-drop loading
- 2.2Keywords: Payload, Reverse Logistics, Consolidation Point, Dynamic vs Static Loading
- 2.3Tools: Introduction to Load Planning Matrix (Excel), Vehicle Type vs Load Compatibility
- 2.4Case Study: Load building in agrochemicals—optimized for route & fill
- 2.5Simulation: Participants build a basic dispatch + load plan for 3 vehicle types using data sets
- Route Planning & Drop Management5
- 3.1Concepts: Distance, time, fuel cost, time-slot commitments, backhauling
- 3.2Tools: Route Optimizer logic, Geo-based sequence planning
- 3.3Keywords: Milk Run, TAT (Turnaround Time), Missed Drops, Load Sequencing
- 3.4Live Scenario: 3 routes – evaluate for cost, compliance, and feasibility
- 3.5Quick Group Activity: Identify optimal delivery sequence and flag dead miles
- TMS Systems, Real-time Tracking & Exceptions5
- 4.1Concepts: Transport Management System (TMS), GPS-tracked dispatch, escalation triggers
- 4.2Keywords: POD, ETA Predictive Alerts, Geo-fencing, Real-time SLA
- 4.3Live Demo: Review a sample TMS dashboard – vehicle view, route deviations
- 4.4Real-life Insight: FMCG player used TMS alerts to reduce customer complaints by 30%
- 4.5Exercise: Participants perform mock rescheduling based on live disruptions
- Dispatch KPI Tracking & Continuous Improvement4
Key Terms: Forward Dispatch Planning, Drop Sequencing, Multi-leg Dispatch, Last Mile
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