Program Overview
This program immerses professionals into the real-world mechanics of port ecosystems, container logistics, and the role of Custom House Agents (CHAs). From vessel scheduling, ICD movements, and terminal handling charges to understanding container types (FCL/LCL, reefers, ODC), participants gain working-level fluency in navigating port operations. The program also demystifies CHA roles, documentation cycles, and regulatory checkpoints to ensure that every shipment moves without friction or surprises. Case studies from JNPT, Mundra, and Chennai ports add ground-level realism to every concept.
Features
- Understand port processes, stakeholders, and documentation handoffs
- Manage and coordinate effectively with CHAs, freight forwarders, and terminal operators
- Differentiate between container types and optimize loading strategies (FCL/LCL/ODC)
- Avoid common delays and penalties through compliance and operational foresight
Target audiences
- Export-Import Managers
- CHA Liaisons
- Port and Freight Operations Teams
- Logistics Coordinators
- SCM Professionals
Curriculum
- 5 Sections
- 23 Lessons
- 1 Day
Expand all sectionsCollapse all sections
- Port Operations – Structure, Systems & Bottlenecks5
- 1.1Concepts: Port terminal layout, cargo flow, key process checkpoints
- 1.2Keywords: Berthing, Yard Planning, Gate-in/Gate-out, VGM Submission
- 1.3Situational Focus: Gate-in delay due to container backlog in CFS
- 1.4Real-life Case: Auto parts exporter saved ₹2.1M in detention by re-sequencing port bookings
- 1.5Template: Port milestone tracking sheet – CFS to sailing
- CHA (Customs House Agent) Engagement & Supervision5
- 2.1Roles & Responsibilities: Filing, query handling, gate pass, examination coordination
- 2.2Keywords: BOE Number, EDI Filing, Let Export Order (LEO), Customs Query, CTD (Container Terminal Delivery)
- 2.3Governance Logic: Documentation handoffs, compliance responsibility, performance scorecard
- 2.4Real-life Insight: Electrical goods importer faced demurrage due to CHA-bank miscoordination
- 2.5Checklist: CHA service-level matrix + pre-clearance document kit
- Containerization – Types, Planning & Cost Optimization5
- 3.1Container Types: 20’, 40’, HC, Open Top, Flat Rack, Reefer
- 3.2Keywords: TEU, CBM, Payload, CSC Plate, Tare Weight, Seal Number
- 3.3Situational Focus: FCL vs LCL decision-making for seasonal exports
- 3.4Case: Agri exporter optimized freight cost by switching from palletized to loose loading
- 3.5Toolkit: Container selection guide based on cargo type + stowage calculator
- Ocean Booking, Cut-offs & Compliance4
- 4.1Concepts: Cut-off timelines, VGM filing, cargo readiness, BL approval
- 4.2Keywords: CY Cut-Off, SI (Shipping Instructions), Stowage Plan, SOR (Shipping Order Receipt)
- 4.3Real-life Case: Furniture exporter missed cut-off due to late SI & booking confirmation delay
- 4.4Checklist: Ocean freight booking + cut-off milestone map
- Port KPIs, Charges & Governance4
- 5.1KPIs: Port Dwell Time, Customs Clearance SLA, Detention vs Demurrage, Stuffing Time
- 5.2Keywords: THC (Terminal Handling Charges), Ground Rent, Late Filing Penalty, Port Congestion Surcharge
- 5.3Governance Tools: CHA performance dashboard, Detention alert system, Cost per TEU audit
- 5.4Exercise: Create a port operations dashboard for export shipment performance
Instructor
