Program Overview
This expert-led program on quality decision control is designed for operations and quality professionals in the steel manufacturing sector. It addresses recurring quality failures caused by fragmented ownership and delayed defect-related decisions. Participants will gain the ability to intervene earlier and prevent defects from cascading downstream. The program uses expert-led defect-to-decision mapping to ensure practical application.
Features
- Identify where quality losses originate from delayed or fragmented decisions
- Intervene upstream to prevent defects from cascading downstream
- Make release, downgrade, and reprocess decisions that protect long-term value
- Establish clear quality ownership and decision discipline across functions
Target audiences
- Quality Managers
- Process Engineers
- Operations Managers
- Metallurgy Engineers
Curriculum
- 7 Sections
- 28 Lessons
- 1 Day
Expand all sectionsCollapse all sections
- Module 1: Why Most Steel Quality Problems Are Decision Problems4
- Module 2: Defects That Originate Upstream but Appear Later4
- Module 3: Release, Downgrade, or Reprocess Decisions4
- Module 4: Quality Signals That Get Ignored4
- Module 5: Cross-Process Quality Trade-Offs4
- Module 6: Ownership Gaps Across Functions4
- Module 7: Building a Quality Decision Discipline4



