About the Client
Coats Group plc is the world’s leading industrial thread company, headquartered in the UK and operating in over 50 countries with a history spanning more than 250 years. The company supplies threads, zips, and performance materials to global leaders in apparel, footwear, automotive, and specialty industries. Coats India, a key subsidiary, runs multiple manufacturing plants and R&D centers, serving both domestic and international markets. The company partners with global brands such as H&M, Nike, Levi’s, and Adidas, while also supporting automotive and composites applications. Known for its scale, sustainability focus, and technology-driven manufacturing, Coats India plays a central role in the group’s global supply chain, making workforce capability development an ongoing priority. The Ambas Plant is one of Coats’ major production facilities, playing a vital role in supporting high-volume and high-quality output for global supply chains.
Workshop Objective
This workshop was designed to strengthen communication effectiveness at the plant level, where employees interact daily across production, quality, office teams, and global stakeholders. The objectives were to:
- Enhance clarity and assertiveness in shopfloor-to-office communication.
- Build confidence in handling conflicts, feedback, and cross-functional collaboration.
- Improve written and verbal communication for operational updates and reporting.
- Develop interpersonal and behavioral skills that drive teamwork and trust.
Workshop Summary
The program went beyond traditional communication skills to integrate behavioral coaching and workplace scenarios directly relevant to plant professionals.
Key highlights included:
- Assertive Conversations on the Shopfloor — role plays on pushing back against unrealistic deadlines, negotiating priorities, and aligning production with sales commitments.
- Behavioral Foundations — managing emotions, persuasion, delegation, and performance feedback.
- Written Communication Practice — drafting precise and professional updates for internal teams, management, and global colleagues.
- Presentation Skills in Plant Context — team-based presentations on operational improvements, waste reduction, and client communication.
- Team Collaboration Activities — experiential exercises on trust, interpersonal relationships, and effective delegation.
The workshop concluded with commitment plans for each participant, focusing on immediate shifts in communication style and team collaboration at the plant.
Workshop Details
- Mode: On-Site
- Audience: Cross-functional professionals from Engineering, Health & Safety, Procurement & Purchase, Supply Chain & Logistics, Technical Services, HR, Finance, and Production functions (Finishing, Dyeing, Post Spinning).
- Batch Size: 30 Participants
- Duration: 3-day Workshop
- Customized Training Modules
- Certificates for all participants
Trainer (Speaker) Profile
- Designed and delivered 2000+ workshops across industries including automotive, engineering, manufacturing, IT, BFSI, pharma, and healthcare.
- Expertise in communication, interpersonal skills, team building, negotiation, storytelling, and leadership development.
- Certified facilitator of Situational Leadership® (CLS, USA) with additional certifications in Instructional Design, Experiential Learning, and Project Management (PMP).
- Specializes in end-to-end L&D interventions from Training Needs Analysis (TNA) to program design, facilitation, and impact evaluation.
