About the Client
Kisna Diamonds, a brand under Hari Krishna Group, is one of India’s largest and most trusted diamond jewelry brands. With a strong retail presence across 3,500+ outlets in 400+ cities, Kisna has built a reputation for high-quality craftsmanship, affordability, and timeless designs. The brand focuses on customer-centric innovations, ensuring that its jewelry collections align with evolving market trends.
Workshop Objective
This workshop aimed to enhance leadership behaviors, build a culture of accountability, and strengthen teamwork across Franchise Teams, AOM, Ops Support, and HO Teams. Participants explored strategies to improve workplace discipline, manage performance effectively, and develop a high-trust, high-collaboration work environment
Workshop Summary
The interactive session covered:
Workplace Discipline & Accountability – Building ownership and adherence to SOPs.
Leadership Behaviors & Emotional Intelligence – Driving impact through self-awareness and empathy.
Performance Management & Feedback – Setting clear expectations and fostering a growth mindset.
Teamwork & Collaboration – Developing high-performing teams and resolving conflicts constructively.
Real-World Case Studies & Role Plays – Applying leadership principles in practical workplace scenarios.
Workshop Details
- Mode: On-Site
- Audience: Franchise Teams, AOM, Ops Support & HO Teams
- Batch Size: 31 Participants
- Duration: 1-day Workshop
- Customized Training Modules
- Certificates for all participants
Trainer Profile
- A Strategic HR Leader with 20+ years of experience in BFSI, ITES, and Retail.
- Head of HR at Reliance resQ, managing 9,000+ employees PAN India.
- Specialist in Leadership Development, Workplace Discipline, Employee Engagement & Performance Management.
- Certified in SHRM, Coaching, MBTI, DISC & SL2, with a strong track record in driving business impact through HR strategies.