Rajita Bhatnagar is a seasoned transformation and GCC (Global Capability Center) leader with over 20 years of experience in driving large-scale global operations, strategy, and business transformation across banking, fintech, and technology sectors.
She has held senior leadership roles at organizations such as J.P. Morgan, HSBC, Amazon, and Microsoft, where she led enterprise-wide transformation initiatives, GCC strategy, and operational excellence programs.
Her expertise spans setting up and scaling global capability centers, workforce and location strategy, risk and compliance, vendor management, and agile-led transformation. Known for delivering value-driven outcomes, she has successfully led multi-million-dollar programs focused on cost optimization, performance improvement, and enhanced customer and employee experience.