Business leader with more than 30 years of experience in the FMCG packaged food and fashion retail industry. Done various sales and marketing and business roles with P&L responsibility.
Led large sales teams and headed all four regions of India before taking on a national role. Has built distribution networks and retail stores from a zero base for large organisations like General Mills and Raymond. Certified Independent director. Invested in a couple of start-up companies in the personal wealth management space, fintech and helps the company on strategic decisions and funding.
By the end of this program, participants will be able to apply strategic leadership frameworks in volatile retail environments, implement goal alignment and performance management systems, use structured change management models such as Kotter and ADKAR to drive transformation, manage resistance effectively, communicate with executive impact, and align cross-functional stakeholders to achieve organizational objectives.
By the end of this program, participants will be able to interpret critical retail performance metrics, apply customer segmentation models such as RFM and behavioral analysis, make informed merchandising and pricing decisions using elasticity and markdown strategies, compare channel performance effectively, and convert analytical insights into structured, data-driven business actions that drive growth and customer retention.
By the end of this program, participants will be able to develop a comprehensive omnichannel strategy, integrate online and offline retail operations, enhance customer journey mapping and personalization, optimize inventory and fulfillment models, align cross-functional teams for seamless execution, and implement performance metrics that drive sustainable growth and profitability.
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