About the Client
Metro Global Solution Center (GSC) is the global capability hub of METRO AG, a leading international wholesale company operating in over 30 countries. Based in India, Metro GSC supports a wide range of global business functions including finance, IT, analytics, supply chain, and digital transformation. The organization plays a critical role in driving operational excellence, process standardization, and innovation across METRO’s global ecosystem, leveraging technology and analytics to enhance efficiency and business performance.
Workshop Objective
The objective of this program was to enable cross-functional teams to effectively leverage Generative AI for productivity, automation, and enhanced decision-making in their respective roles. The program aimed to help participants:
- Build foundational understanding of Generative AI and its practical workplace applications
- Identify high-impact use cases across marketing, finance, learning, and technology functions
- Develop structured prompting techniques to generate accurate and context-relevant outputs
- Apply GenAI tools to automate routine tasks and improve efficiency
- Strengthen decision-making through AI-assisted insights and content generation
Workshop Summary
This 1-day virtual program was designed as a highly practical, hands-on intervention focused on enabling participants to apply Generative AI in real-world business scenarios. The workshop followed a structured flow—from foundational concepts and prompt engineering to function-specific use cases and advanced applications—ensuring participants could directly translate learning into workplace productivity. The approach emphasized interactive exercises, live demonstrations, and real-time problem-solving aligned to participant roles.
Key Highlights:
- Hands-on exercises on prompt engineering frameworks to improve output quality and relevance
- Real-world applications across functions including marketing content creation, financial analysis, and process documentation
- Practical simulations on using GenAI tools for email drafting, report generation, and workflow automation
- Function-specific use cases tailored for marketing, accounting, learning design, and development teams
- Exercises on refining prompts, iterative questioning, and output validation for better decision-making
- Exposure to advanced use cases including knowledge summarization, data interpretation, and AI-assisted coding
- Interactive discussions on responsible AI usage, limitations, and governance considerations
- Action-oriented takeaways enabling immediate adoption of GenAI tools in day-to-day workflows
Workshop Details
- Mode: Virtual
- Audience: Cross-functional teams including Marketing, Graphic Design, General Accounting, Accounts Receivable, Learning Design, Learning Administration, Developers, and Transition Teams
- Batch Size: 30–35 Participants
- Duration: 1-Day Workshop
- Customized Training Modules: Tailored to function-specific GenAI applications across business, finance, and technology domains
- Certification: Certificates provided to all participants
Trainer Profile
- AI and Generative AI expert with strong focus on enterprise adoption and practical implementation
- Specialist in prompt engineering, AI applications, and workflow automation across business functions
- Extensive experience in delivering GenAI training programs for corporate teams across industries
- Expertise in translating AI capabilities into real-world productivity and business impact use cases
- Strong background in working with cross-functional teams including marketing, finance, and technology
- Known for delivering hands-on, application-driven sessions with immediate workplace relevance
- Focused on enabling organizations to move from AI awareness to actionable implementation
