Business English & Client Communication for International Sales

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An applied learning journey to build confident, clear and professional communication across international sales conversations, emails, meetings and presentation

By HUKSA

Last updated October 7, 2026

This three-month applied program strengthens the communication capabilities of sales professionals working with international clients. Across 12 sessions, participants develop spoken Business English, professional email writing, client conversation and presentation skills through practical sales scenarios, assignments and individual feedback. The program covers professional introductions, business vocabulary, listening and questioning, client emails, technical and commercial communication, objection handling, presentations and client meetings. Pre- and post-assessments, monthly reviews and simulations track improvement across speaking, listening, writing and presentation skills.

Course Content

Lesson Content

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Professional Self-Introduction – Introduce oneself, one’s role and the organisation confidently. – Develop concise introductions for client calls and meetings. – Practise a clear company and product overview.

Business Vocabulary & Sentence Construction – Strengthen sentence formation and vocabulary relevant to sales. – Explain products, applications, specifications and benefits. – Improve pronunciation, pace and clarity.

Listening, Questioning & Clarification – Understand client enquiries and identify key requirements. – Ask relevant questions and clarify unfamiliar expressions. – Confirm understanding and summarise discussions accurately.

Everyday Client Conversations – Open and close calls professionally. – Manage small talk and transitions into business discussions. – Practise common international client interaction scenarios.

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Professional Email Writing – Structure emails with a clear purpose, appropriate tone and next steps. – Draft introductory emails and responses to enquiries. – Improve grammar, readability and conciseness.

Quotations, Follow-ups & Meeting Summaries – Write quotation-covering emails and professional follow-ups. – Summarise discussions, commitments and action points. – Communicate timelines and pending requirements clearly.

Explaining Technical & Commercial Information – Present product specifications and commercial terms accurately. – Explain delivery schedules and order requirements. – Adapt explanations to the client’s level of understanding.

Handling Objections & Difficult Conversations – Respond professionally to concerns about pricing, delays or quality. – Communicate limitations without creating confusion. – Maintain a constructive tone and agree on next steps.

Lesson Content

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Presentation Structure – Organise company, product and proposal presentations. – Develop clear opening statements and key messages. – Connect product benefits with client requirements.

Presentation Delivery – Improve confidence, voice modulation, pace and transitions. – Use slides effectively and avoid reading directly from them. – Practise concise, engaging delivery.

Client Meetings & Q&A – Handle questions and unexpected interruptions. – Clarify questions before responding. – Confirm decisions and close meetings with clear action points.

Final Client Simulation – Deliver a company or product presentation. – Participate in a simulated international client conversation. – Write a professional follow-up email capturing the discussion.

Mandatory Pre-Assessment – Recorded self-introduction – Client conversation – Listening exercise – Email-writing task – Short presentation

Mandatory Post-Assessment – Comparable speaking, listening, writing and presentation tasks evaluated against consistent criteria to measure improvement.

Progress Reviews – End-of-month reviews in Months 1 and 2, supported by individual feedback and practice goals.

Meet Your Instructor

Deep-domain, High Precision L&D - delivered directly by Renowned Industry Practitioners HUKSA

306 Course

585 Student

Offered by Huksa, this L&D program is led by elite industry veterans—CXOs and Functional Heads with 25+ years of deep-domain expertise. You have the flexibility to customize the curriculum, select your preferred expert, and align the program to your organization’s specific objectives. Connect with the Huksa team to explore our array of top-tier trainers available for this course!

₹3,00,000

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This course includes:

Lessons 3
Topics 15
Duration 3+ Months
Quizzes 0
Language English

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Business English & Client Communication for International Sales

Course Content

Meet Your Instructor

Deep-domain, High Precision L&D - delivered directly by Renowned Industry Practitioners HUKSA

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Business English & Client Communication for International Sales

Course Content

Meet Your Instructor

Deep-domain, High Precision L&D - delivered directly by Renowned Industry Practitioners HUKSA

This course includes:

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